One of the fundamental principles in the work of RUE Beltamozhservice (hereinafter referred to as the "Enterprise") is to ensure the protection of the confidentiality of its customers and partners in the business community. This document describes the procedure for ensuring confidentiality (hereinafter referred to as the "Policy"), including the rules for the collection, use, disclosure, transfer and storage of data about visitors to the declarant.by website (hereinafter referred to as the "Site") and users of the services provided on the Site. < / p>
2. Terms and definitions
Site User (hereinafter referred to as the User) - directly or indirectly a specific individual (subject of personal data) who has access to the Site via the Internet and is a user of the Site's services.
Personal data. Any information relating to the User, including but not limited to: last name, first name, patronymic, gender, mobile phone number and / or email address, marital status, date of birth , hometown, family ties, home address, information about education, occupation. Data that is automatically transmitted in the process of using the services of the Site using the software installed on the User's device, including the IP address, information from cookies, information about the user's browser (or other program through which the services of the Site are accessed), access time, address of the requested page.
Other information about the User, the collection and / or provision of which is defined in the Offer Agreement and amendments to it.
Personal data processing - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage , clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Site Administration - employees of the Company who are responsible for managing the site, organizing and (or) collecting and processing personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, and the procedure actions (operations) performed with personal data.
Cookies - a small piece of data that the Site, with the permission of the User, sends through a web browser to the hard drive of the User's computer, which allows the Site to recognize the User's browser, collect and remember information about the User, remember and process information about the User's visits to the Site, to recognize the User's settings for future visits, to collect general data on traffic and interactions with the Site. The user can accept or reject cookies. Most web browsers automatically accept Cookies, however, the User can independently change their settings and completely disable the acceptance of all cookies in the browser.
Confidentiality of personal data is a mandatory requirement for the Company or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
IP-address - a unique network address of a node in a computer network built over IP.
3. Use of the Site
The Site cannot be used in a way that can damage the servers or the network of the Company, overload them or disable them, as well as prevent others from using the Site.
When using the Site, it is prohibited to use information retrieval tools, robots or similar means of collecting and extracting data from the Site's content, as well as reproduce, reprint, copy, save, openly display, broadcast, transmit, modify, translate, transfer, publish, sublicense, assign, forward, sell, lend or otherwise distribute the content of the Site.
Using the Site means acceptance of this Policy and the terms of processing the User's personal data.
In case of disagreement with the terms of the Policy, the User must stop using the Site.
4. Purpose of collecting personal data
The provision of personal data is required to register users of the Site's services, purchase services, provide information and technical support, and pay for services rendered.
For the security of customers, special programs may be used to track attempts of unauthorized access to the site or personal data of users. These programs may also collect personal information from users for their security.
Personal information (email address, system details and problem description) can be used to provide technical support in real time (e-mail, online chat, online support system). In these cases, a copy of the email may be saved with the customer's email address and a response from the support team. Such correspondence is kept confidential.
Personal data is also used to notify about the state of the current account, about changes in the terms of provision of products and services, and about new products, services and special offers (newsletter). In case of registration of a refusal from the newsletter during registration or through the support service, personal data is deleted from the mailing list. However, it is possible to save such data on backups or in reports.
5. Procedure and options for providing / receiving personal data
When visiting the Site, the server may collect information to analyze visits to certain pages. In this case, the Enterprise can view:
type of browser or computer of the user;
the number of links viewed on the Site;
region or country from which the Site was viewed;
date and time of visiting the Site;
the page from which the transition to the Site was made;
history of visits to the pages of the Site.
6. Aggregate data
Aggregate Data means data that has been stripped of unique information to potentially identify customers, landing pages, or end users, and that has been modified or combined to provide aggregated, anonymous information for internal use and for sharing with others on a selective basis. All personal information is stored in Aggregate Data anonymously.
7. Security and protection of information
To prevent loss, misuse, alteration or unauthorized disclosure of information on the Site, technical security measures are in place. Customer financial information (e.g. bank account information, credit card number) is protected by SSL technology.
Electronic messages (for example, by e-mail or in the online manager) will not be protected unless the Company organizes the reception of data via a secure connection in advance. For this reason, Enterprise asks not to send confidential information over unsecured connections. The company is not responsible for the content of personal data provided by customers.
The company is not responsible and cannot control the use by others of any information that may be transferred to third parties when using the services of the Site, as well as for the content of personal information or any other information received from other users using the services of the Site. The Company is not responsible for the verification, accuracy of personal information or other information provided by third parties, or for the use of such information by the Company's customers.
In case of loss of personal data by the client, in order to restore them, the Company will request the provision of identity documents of the requestor, or will carry out the identification procedure in accordance with the regulations established on the website. The business may be required to disclose your personal information in accordance with the law, requirements of legal proceedings, legal proceedings or at the request of government authorities in your country of residence or other countries, as well as for other important purposes (in connection with the transfer of client assets).
8. Obligations of the parties
The user must:
Provide complete and accurate information about personal data required to use the Site;
Update, supplement the provided information about personal data in case of change of this information.
Administration is obliged:
Use the information received solely for the purposes specified in this Policy;
Ensure confidentiality when working with personal data, do not disclose personal data without the prior written permission of the User, and also do not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except for cases that oblige The company to disclose personal data in accordance with applicable law and the provisions of this Policy;
Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure used to protect this kind of information;
Block personal data related to the relevant User from the moment the User applies or requests, or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.
The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Republic of Belarus, with the exception of cases provided for by the provisions of this Policy.
In case of loss or disclosure of personal information, the Site Administration is not responsible if this confidential information:
became public domain prior to its loss or disclosure;
was received from a third party prior to its receipt by the Site Administration;
was disclosed with the consent of the User;
was provided by the Site Administration at the request of the competent authorities in accordance with the requirements of the legislation of the Republic of Belarus.
10. Final provisions
The company reserves the right to change this document at its sole discretion. All changes made take effect after they are announced on the Company's website.
Customs representative of the Republic of Belarus, authorized economic operator of type III, customs carrier. We provide fast, reliable and regular transportations to the countries of Western, Eastern and Southern Europe, the Baltic region and Asia.